Last updated: 16 July 2026
Bravos Pacific Pty Ltd (“Bravos Pacific”, “we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and protect personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Who we are
Bravos Pacific is an Australian company providing payment collection and settlement infrastructure to financial institutions in the Australia–Pacific corridor. We work with regulated institutions rather than directly with the public.
2. Information we collect
We may collect personal information including:
- contact details — name, organisation, email address and phone number — when you contact us or enquire about our services;
- information about representatives of the institutions and partners we work with;
- identity and verification information where required to meet our legal, regulatory and anti-money-laundering obligations, or those of our partners;
- technical information collected automatically when you visit our website, such as IP address, browser type and pages viewed.
We collect personal information directly from you where practicable, and from our partner institutions and service providers where necessary to provide our services.
3. How we use information
We use personal information to:
- respond to enquiries and communicate with you;
- provide, administer and improve our services;
- carry out verification, due diligence and record-keeping required by law or by our partners;
- meet our legal and regulatory obligations; and
- maintain the security and integrity of our systems and payment flows.
4. Disclosure
We may disclose personal information to:
- our partner financial institutions, where necessary to provide our services;
- payment, foreign-exchange, banking and technology providers we engage to operate our services;
- professional advisers, including accountants and lawyers;
- regulators, law enforcement and government authorities where required or permitted by law; and
- other entities within the Bravos group, where relevant to the services.
Some of these recipients — including our parent company and certain service providers — may be located outside Australia, including in Samoa. Where we disclose information overseas, we take reasonable steps to ensure it is handled consistently with this policy and applicable law.
5. Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No system is completely secure, but we maintain controls appropriate to the sensitivity of the information we hold.
6. Retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law — including record-keeping obligations that may apply to payment and financial services. We securely destroy or de-identify information when it is no longer required.
7. Access and correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
8. Cookies
Our website may use cookies and similar technologies to help it function and to understand how it is used. You can manage cookies through your browser settings; disabling them may affect how the site works.
9. Complaints
If you have a concern about how we have handled your personal information, please contact us and we will respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Changes to this policy
We may update this policy from time to time. The current version will always be available on our website, with the date it was last updated shown above.
11. Contact us
Bravos Pacific Pty Ltd
ACN 699 874 167
Email: info@bravospacific.com
Registered in New South Wales, Australia